Solutions to common issues and how to resolve them quickly.
If your images aren't uploading properly, check the following:
1. File size must be under 5MB 2. Supported formats: JPG, PNG, WebP 3. Check your internet connection 4. Try a different browser 5. Clear browser cache
If the app feels slow:
1. Close unused browser tabs 2. Check your internet speed 3. Try a different browser 4. Reduce the number of images in view 5. Contact support if issues persist
If exports aren't working:
1. Check available storage space 2. Verify export settings are correct 3. Try a smaller batch size 4. Check download folder permissions 5. Disable browser extensions temporarily
For login or account problems:
1. Use the "Forgot Password" feature 2. Check for typos in email 3. Clear cookies and try again 4. Check if caps lock is on 5. Contact support with your email
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